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New BMW 3-Series review: The family car that talks back

BMW is having an Alexa moment with the new 3-Series. The big-selling compact saloon has its own voice command personal assistant to help drivers out on the move. The onboard assistant learns routines, habits, and preferences, will change the music for you and help you check up on the car when you ask: ‘Is the oil level okay?’ or ‘What messages do I have?’

Why do Britain’s small energy firms keep going bust?

Increasing numbers of households continue to switch away from the largest six providers to save on their bills — almost five million have switched to smaller suppliers this year alone What if my energy firm does close down? Sit tight. You do not need to do anything until you have been transferred to a new supplier. Ofgem will step in and appoint a new firm

How to stop the deliveries from hell: Online couriers cut outrageous corners – and ruin your gifts

Ross Perkins thought it must be a joke when he saw ‘upstairs window’ scrawled on the delivery card that was posted through his door as the location of his parcel. However, when the history teacher went upstairs, he found an Amazon box had been hurled through a bedroom window left ajar.  Fortunately, the headphones inside were fine and nothing in the room had been da

What is the point of the pensioners’ £10 Xmas bonus when it won’t even cover the cost of a turkey? 

When the £10 Christmas Bonus was first handed out to pensioners in 1972 it was enough to cover the cost of a turkey dinner for the whole family, with change leftover for presents. But after more than four decades of rising inflation, you can barely get a pack of greeting cards and a book of stamps with it now. Every year most of Britain’s 13 million pensioners receive an

HSBC won’t pay £1,000 because my old business had debts

HSBC won’t refund me almost £1,058 unless I reinstate my old business — but I’m too ill. I received three identical letters from HSBC saying it was considering refunding the management fees on a business account involving a firm in which I had been owner/managing director. Fearing a scam, I initially ignored them. The account did exist for a short while but, due to

Crooks’ new weapon to steal YOUR life savings: New online accounts can be opened without photo ID

Fraudsters are exploiting a new type of online account that can be opened without photo ID.  Unlike High Street banks, some so-called prepaid card providers only ask for the customer’s name, address and date of birth. Prepaid accounts work like current accounts. You transfer money into the account online and are given a debit card to use in shops or withdraw cash.

Monzo, Starling and Moneybox’s clever tricks to get people saving

Who doesn’t love finding a surprise stash of change down the back of the sofa or an unexpected fiver in their back pocket?  This unanticipated cash can feel like a free cash boost – a bonus collected without you even noticing. Challengers – the likes of Monzo, Starling and Moneybox are offering something similar in app form – the opportunity to build up

Families scramble to lock in low mortgage costs amid fears interest rates could rise

Families are scrambling to lock in low mortgage costs amid fierce competition on the market and fears interest rates could rise. A total of 50,500 homeowners remortgaged in October – the highest number for a decade. A total of £9.2billion of mortgages were shifted, up 23 per cent on a year earlier. Fierce competition means deals are far cheaper than they have historically been,

How the richest parts of London generate 30 times more cash than the poorest areas of the UK 

The Square Mile generates more than 30 times as much wealth per person as the poorest regions of Britain, figures show. Camden and the City of London was the UK’s most productive area in 2017, generating £340,340 per head, according to the Office for National Statistics (ONS). By contrast, the population of the Northern Irish district of Ards and North Down generates only

How safe is it to take a DNA and genetics test plugged by online companies?

Take a simple test and discover the key to living a healthier life or your family history. That’s the plug used for the latest trend. For under £100, you could order a genetic testing kit to your front door and find out which vitamins you are lacking or your risk of developing certain illnesses by spitting into a tube or swabbing the inside of your cheek or your may disco